Frequently Asked Questions
Have Any Questions?
- What are the bank's hours of operation?
- What services does our Bank offer?
- How can I contact customer service?
Our branches are open Monday to Friday from 9:00 AM to 5:00 PM. Some branches may also offer extended hours on weekends. Please check with your local branch for specific hours.
We provides a wide range of financial services, including personal and business banking, loans and mortgages, investment services, credit cards, and online banking solutions.
Opening an account is easy! You can visit any Barcrays branch with a valid ID and proof of address, or you can open an account online by filling out our secure application form.
If you forget your password, click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password. You may need to answer security questions or verify your identity.
If your card is lost or stolen, contact us immediately by calling our 24/7 customer service hotline. You can also report it through our mobile app or online banking portal. We will cancel your card and issue a replacement as quickly as possible.
